For years, sales teams have debated whether cold calling is still worth the effort. Some reps have stopped picking up the phone entirely, convinced no one answers unknown numbers. Others keep dialling but see little return. The truth is that cold calling is still one...
Sales
How to Embed Your Value Proposition into Your Sales System
Most businesses claim to have a clear value proposition. It is written on websites, printed in brochures, and referenced in campaigns. The problem is that by the time a potential buyer has spoken to different members of the sales team, that neat statement has often...
The Three Phases of a Sales Function: How to Know What Your Team Actually Needs Right Now
Many founders and sales leaders struggle with misaligned sales investments, pouring time and money into the wrong things at the wrong stage. Acting on instinct instead of tailoring to your sales team’s maturity can lead to wasted resources and stalled growth. Acting...
When to Follow Up With Leads (Without Annoying or Losing Them)
Most sales teams waste the leads they worked hard to generate—not because the leads are bad, but because follow-up is slow, inconsistent, or forgotten altogether. If your sales team isn’t converting as many leads as they should be, don’t look to marketing just yet....
Who Owns the First 30% of the Sales Process? Fixing the Disconnect Between Marketing and Sales in Complex B2B Environments
In complex B2B sales, few things are more misunderstood — and mishandled — than the early stage of the buyer’s journey. The first 30% of the sales process often resides in a grey zone between marketing and sales, with no one quite sure who owns it, what it entails, or...
The Sales Ops Gap: Why Founders Shouldn’t Be the Sales Backstop Forever
It starts with good intentions. You jump into a call to help close a deal. Then another. Before long, you’re reviewing the pipeline every night, drafting email copy for your reps, and joining pricing conversations your team should handle themselves. Sound familiar?...
How to Build Sales Culture That Owns Its Targets (Without Micromanagement or Burnout)
In most SME sales teams, success doesn’t hinge on having the slickest tech stack or the most charismatic closer. It comes down to this: does your team take ownership of their targets, or are they waiting to be told what to do? This where kn owing how to build sales...
Buyer Enablement: The Mindset Driving Faster, Higher‑Value B2B Sales
In the past five years B2B buying has changed more than in the previous two decades combined. Studies reveal that buyers now complete about 70 % of their purchasing journey before speaking to a salesperson. They comb analyst reports, join peer forums, and watch...
5 B2B Sales Metrics That Actually Matter (And How to Measure What Moves the Needle)
Identifying precisely which sales metrics impact your bottom line can be challenging. Over the years, working closely with SMEs across Australia, we've pinpointed five critical B2B sales metrics that consistently drive real, measurable growth. These aren't just...









